Harvard business review on customer relationship management.

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TextSeries: Harvard business review paperback seriesBoston : Harvard Business School Press, c2001Description: vii, 192 pages : illustrations ; 21 cmContent type:

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Item type	Current library	Call number	Status	Date due	Barcode
Book	Indian Institute for Human Settlements, Bangalore	658.812 HAR 009528 (Browse shelf(Opens below))	Available		009528

Includes bibliographical references and index.

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