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Getting to yes : negotiating agreement without giving in / by Roger Fisher and William Ury, with Bruce Patton, editor.

By: Contributor(s): Material type: TextTextPublisher: New York, N.Y. : Penguin Books, 1991Edition: 2nd editionDescription: xix, 200 pages ; 20 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9781847940933 (pbk.)
Subject(s): DDC classification:
  • 23 158.5 FIS 021939
Summary: Getting to Yes offers a concise, step-by-step, proven strategy for coming to mutually acceptable agreements in every sort of conflict -- whether it involves parents and children, neighbors, bosses and employees, customers or corporations, tenants or diplomats. Based on the work of the Harvard Negotiation Project, a group that deals continually with all levels of negotiation and conflict resolution from domestic to business to international, Getting to Yes tells you how to separate the people from the problem; focus on interests, not positions; work together to create options that will satisfy both parties; and negotiate successfully with people who are more powerful, refuse to play by the rules, or resort to "dirty tricks."-- $cBack cover.
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Item type Current library Call number Status Date due Barcode
Book Book Indian Institute for Human Settlements, Bangalore 158.5 FIS 021939 (Browse shelf(Opens below)) Checked out 04/10/2024 021939

On cover: With answers to ten questions people ask.

"A Penguin original."

1st ed. published: Boston : Houghton Mifflin, ©1981.

Getting to Yes offers a concise, step-by-step, proven strategy for coming to mutually acceptable agreements in every sort of conflict -- whether it involves parents and children, neighbors, bosses and employees, customers or corporations, tenants or diplomats. Based on the work of the Harvard Negotiation Project, a group that deals continually with all levels of negotiation and conflict resolution from domestic to business to international, Getting to Yes tells you how to separate the people from the problem; focus on interests, not positions; work together to create options that will satisfy both parties; and negotiate successfully with people who are more powerful, refuse to play by the rules, or resort to "dirty tricks."-- $cBack cover.

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