Street-level bureaucracy : dilemmas of the individual in public services / Michael Lipsky.
Material type:
- text
- unmediated
- volume
- 9780871545442 (pbk.)
- 9780871545442 (alk. paper)
- 0871545446 (alk. paper)
- 23 361.301 LIP 023348
- HV41 .L53 2010
Item type | Current library | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|
![]() |
Indian Institute for Human Settlements, Bangalore | 361.301 LIP 023348 (Browse shelf(Opens below)) | Checked out | 08/08/2025 | 023348 |
Browsing Indian Institute for Human Settlements, Bangalore shelves Close shelf browser (Hides shelf browser)
![]() |
![]() |
![]() |
![]() |
![]() |
No cover image available No cover image available | No cover image available No cover image available | ||
361.3 PUR 019348 Livelihood Strategies in Southern India : Conservation and Poverty Reduction in Forest Fringes / | 361.3 SHA 008867 Social work science / | 361.3 SIC 013690 Reflective practice and learning from mistakes in social work / | 361.301 LIP 023348 Street-level bureaucracy : dilemmas of the individual in public services / | 361.3092 BET 009607 Sunlight on the garden : | 361.3092 SUR 007919 ಸುರೇಂದ್ರ ಕೌಲಗಿ / | 361.30925082 KAM 011659 Kamaladevi Chattopadhyay and the making of modern India / |
Includes bibliographical references (p. 239-266) and index.
The critical role of street-level bureaucrats -- Street-level bureaucrats as policy makers -- The problem of resources -- Goals and performance measures -- Relations with clients -- Advocacy and alienation in street-level work -- Rationing services : limitation of access and demand -- Rationing services : inequality in administration -- Controlling clients and the work situation -- The client-processing mentality -- The assault on human services : bureaucratic control, accountability, and the fiscal crisis -- The broader context of bureaucratic relations -- Support for human services : notes for reform and reconstruction -- On managing street-level bureaucracy.
There are no comments on this title.