TY  - BOOK
AU  - Zuker,Elaina
TI  - Mastering assertiveness skills: power and positive influence at work 
SN  - 081445769X (hardback) 
U1  - 158.1024658 ZUK 23
PY  - 1983///
CY  - New York, N.Y.
PB  - American Management Associations
KW  - Organizational behavior
KW  - Assertiveness training
N1  - Includes index
ER  -