TY - BOOK AU - Sicora,Alessandro TI - Reflective practice and learning from mistakes in social work SN - 9781447325222 (pbk.) U1 - 361.3 SIC 23 PY - 2017/// CY - Bristol, UK PB - Policy Press KW - Political science KW - Public Policy KW - Social Services & Welfare KW - Social scince KW - Human Services KW - Social service KW - Social workers KW - Practice KW - Reflective learning N1 - Formerly CIP. Includes bibliographical references (pages 193-206) and index. Also issued online; Machine generated contents note: One.The never-ending cycle of reflective practice Learning outcomes Introduction Voices on reflectivity and reflective practice Experience-reflection-action: reflective practice and associated concepts Reflection as an exploration: diving deeper or walking wider? Reflection and decision making Intuition and emotions vs reasoning? Chapter summary Two.What is a mistake in social work? Errors and other unpleasant events Heuristics, shortcuts and errors The changing nature of error In the jungle of errors in social work: before, during and after Three.Risks, responsibilities and opportunities from mistakes in social work Why do social workers `need' mistakes? The dark side of the `planet mistake' Codes of ethics and errors in social work: a global picture Contents note continued: Ethical and professional responsibilities in the UK (by Michael Preston-Shoot) Four Questions and narratives: basic tools for enhancing learning from professional mistakes The art of asking questions Reflective frameworks Reflective writing Reflective journal to learn how to navigate Through the calms and storms of professional practice Metaphors, art and imagination as catalyst for reflection Five.Feedback and other tools for learning together from mistakes in organisations What do you do when (you think) your colleague is wrong? Giving and receiving feedback assertively Reflection in groups Reflective organisations and mistakes Chapter summary ER -