TY - BOOK AU - Grenny,Joseph AU - Patterson,Kerry AU - Maxfield,David AU - McMillan,Ron AU - Switzler,Al TI - Influencer: the new science of leading change SN - 9780071808866 (pbk.) AV - BF774 .I54 2013 U1 - 153.85 GRE 23 PY - 2013/// CY - New York PB - McGraw-Hill Education KW - Influence (Psychology) KW - Interpersonal relations N1 - Includes bibliographical references (p. 301-310) and index; The new science of leading change -- Leadership is influence -- The three keys to influence -- Find vital behaviors -- Help them love what they hate -- Help them do what they can't -- Provide encouragement -- Provide assistance -- Change their economy -- Change their space -- Become and influencer N2 - Offers strategies for making changes on a personal and business level and utilizing the six sources of influence to help others make improvements and solve problems ER -