TY - BOOK AU - Shih,Willy AU - Pierson,Margaret AU - Agarwal,Pankaj(et al) TI - Business-driven research at IBM research India PY - 2012/// CY - Boston, MA PB - Harvard Business School KW - Emerging markets KW - Information management KW - Project management KW - R&D KW - Technological planning N1 - Includes bibliographical references (p. 12) N2 - What is the right mix between business-driven and pure research? This case considers the question in the setting of IBM Research India, where a management push for balance between exploratory research and the fulfillment of business needs meets some resistance from employees who were accustomed to so-called pure basic research. The case looks at the Spoken Web project, a good example of use-inspired research for which management has yet to develop a viable business plan ER -