TY - BOOK AU - Vivek,S. TI - Delivering public services effectively: Tamil Nadu and beyond SN - 9780199451326 (hbk.) U1 - 351.54820905 VIV 23 PY - 2015/// CY - New Delhi PB - Oxford University Press KW - Municipal services KW - India KW - Tamil Nadu KW - fast N1 - Includes bibliographical references (pages 222-234) and index; Section I 1.Uncontrollable People 2.Thirty Years of Collective Action 3.Changes That Enabled Action 4.Normative Challenges in Tamil Nadu Section II Beyond Tamil Nadu: A Tentative Argument 5.Setting the Agenda: India 6.The Voice of the Common Person: India. UR - http://openisbn.com/isbn/019945132X/ ER -