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1.
An exploration of sustainability in the provision of basic urban services in Indian cities / [Report] by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi: Teri Press, 2009
Online access:
Availability: Items available for loan: Indian Institute for Human Settlements, Bangalore (2)Call number: 307.760954 EXP 000082, ...

2.
Developing sustainable and inclusive urban infrastructure services : a guidebook for project implementers and policy makers in India / Managed and produced by TCG Inernational. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Silver Spring MD : TCG International, LLC, 2011
Availability: Items available for loan: Indian Institute for Human Settlements, Bangalore (1)Call number: 363.60954 DEV 000887.

3.
Reinventing public service delivery in India : selected case studies / edited by Vikram K. Chand. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi : Sage Publications, 2006
Online access:
Availability: Items available for loan: Indian Institute for Human Settlements, Bangalore (1)Call number: 363.6068 REI 000914.

4.
Quality management and preparation of citizen charter manual / by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: ಮೈಸೂರು : ರಾಜ್ಯ ನಗರಾಭಿವೃದ್ದಿ ಸಂಸ್ಥೆ, [2010]
Other title:
  • ಗುಣಮಟ್ಟ ನಿರ್ವಹಣೆ ಮತ್ತು ನಾಗರಿಕ ಸನ್ನದುವಿನ ರಚನೆ : ಕೈಪಿಡಿ
Availability: Items available for loan: Indian Institute for Human Settlements, Bangalore (1)Call number: 352.140954 STA 00137.

5.
Costs and challenges of local urban services : evidence from India's cities / Kala Seetharam Sridhar, Om Prakash Mathur. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi : Oxford University Press, 2009
Online access:
Availability: Not available: Indian Institute for Human Settlements, Bangalore: Checked out (1).

6.
Consolidating developmental local government : lessons from the South African experience / editors: Mirjam van Donk ... [et al.]. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Cape Town, South Africa : UCT Press, 2008
Availability: Items available for loan: Indian Institute for Human Settlements, Bangalore (1)Call number: 352.140968 CON 000540.

7.
The Karnataka guarantee of services to citizens act, 2011 : and the Karnataka guarantee of services to citizen's rules, 2012 / B. Ravindran. by
Edition: First Edition.
Material type: Text Text; Format: print ; Literary form: Not fiction
Bangalore : MJS Publications, 2012
Availability: Items available for loan: Indian Institute for Human Settlements, Bangalore (1)Call number: 342.0295487 RAV 001961.

8.
ಕೆಂಪೇಗೌಡನಗರ ದರ್ಶನ : 1965-1980 / ಉದಯಭಾನು ಕಲಾ ಸಂಘ. by Series: ಕಲಾವಿಕಾಸ ; 15.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: ಬೆಂಗಳೂರು : ಉದಯಭಾನು ಕಲಾ ಸಂಘ, 1980
Availability: Items available for loan: Indian Institute for Human Settlements, Bangalore (1)Call number: 954.870904 KEM 001443 .

9.
Social audit of public service delivery in Karnataka / M. Vivekananda, S. Sreedharan, Malavika Belavangala. by Series: Participatory governance research
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Bangalore : Public Affairs Centre, ©2012
Online access:
Availability: Items available for loan: Indian Institute for Human Settlements, Bangalore (1)Call number: 363.6095487 VIV 003510.

10.
Inclusive urban planning : state of the urban poor report, 2013 / by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi : Oxford University Press, 2014
Online access:
Availability: Items available for loan: Indian Institute for Human Settlements, Bangalore (4)Call number: 305.569 INC 004110, ...

11.
Benchmarking Bangalore's public services : what the third citizen report card reveals / Sita Sekhar, Manisha Shah. by Series:
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Publication details: Bangalore, Karnataka, India : Public Affairs Centre, c2006
Availability: Items available for loan: Indian Institute for Human Settlements, Bangalore (1)Call number: 352.3095487 SEK 004192.

12.
Holding the state to account : citizen monitoring in action / Samuel Paul. by
Edition: Ed. 1st.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Bangalore : Books for Change, 2002
Availability: Items available for loan: Indian Institute for Human Settlements, Bangalore (1)Call number: 351.54 PAU 004194.

13.
State of urban services in India's cities : Spending and financing / Kala Seetharam Sridhar, A. Venugopala Reddy. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: New Delhi ; New York : Oxford University Press, 2010
Online access:
Availability: Items available for loan: Indian Institute for Human Settlements, Bangalore (2)Call number: 363.60954 SRI 004450, ...

14.
Environmental mapbook : Vadodara city / by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Baroda : Baroda Citizens Council, 1998
Availability: Items available for reference: Indian Institute for Human Settlements, Bangalore: Not For Loan (1)Call number: 363.6095475 ENV 004477.

15.
Basic services for all in an urbanizing world / edited by UCLG. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Barcelona, Spain : United Cities and Local Governments, 2013
Online access:
Availability: Items available for loan: Indian Institute for Human Settlements, Bangalore (5)Call number: 363.6 BAS 004603, ...

16.
ಸ್ವಚ್ಫತೆಯ ಹರಿಕಾರರು ಪೌರಕಾರ್ಮಿಕರು / N S Maruti. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Bangalore : KUIDFC,
Availability: Items available for loan: Indian Institute for Human Settlements, Bangalore (1)Call number: 331.798095487 MAR 004244.

17.
Uniting a divided city : governance and social exclusion in Johannesburg / Jo Beall, Owen Crankshaw, Susan Parnell. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: London ; Sterling, VA : Earthscan Publications, 2002
Online access:
Availability: Items available for loan: Indian Institute for Human Settlements, Bangalore (2)Call number: 306.0968221 BEA 004976, ...

18.
Holding the state to account : citizen monitoring in action / Samuel Paul. by
Edition: Ed. 1st.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Bangalore : Books for Change, 2002
Availability: Items available for loan: Indian Institute for Human Settlements, Bangalore (1)Call number: 351.54 PAU 005508.

19.
Award winning best practices of Gujarat ULBs : best practice symposium 2002 - 15th february 2003 / by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Ahmedabad, Gujarat : City Managers' Association Gujarat (CMAG), 2003
Availability: Items available for loan: Indian Institute for Human Settlements, Bangalore (1)Call number: 342.547509 AWA 004962.

20.
Delivering public services effectively : Tamil Nadu and beyond / Vivek S. ; foreword by Jean Drèze. by
Edition: First edition.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi : Oxford University Press, 2015
Online access:
Availability: Items available for loan: Indian Institute for Human Settlements, Bangalore (1)Call number: 351.54820905 VIV 007101.

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